Get in Touch
Have questions about Halal food, prayer facilities, or planning your trip to Zakopane? Our team is here to help you.
Email Us
hello@zakopanehalal.com
Based in
Zakopane & Kraków, Poland
Follow Us
Email is the only channel we monitor. We don’t run social accounts, so nothing posted under our name elsewhere comes from us.
What we can and can’t help with
We read everything that arrives, and we answer faster when the message is one of the first three kinds below.
Corrections to a listing
This is the most useful message you can send us. Restaurants in Zakopane change hands, change suppliers and close for the season, and a listing that was accurate in spring can be wrong by autumn.
Tell us the page and what you found — the kitchen now handles pork, the halal certificate has lapsed, the prayer room is gone, the place has shut. We re-check with the venue and correct the page, usually within a few days. Corrections are made on the page itself; we don’t quietly delete an entry and pretend it was never there.
Restaurants and guesthouses
If you run a venue and want it reviewed, write to us with your meat supplier, whether pork is handled anywhere in the kitchen, whether alcohol is used in cooking, and any certification you hold. We’ll follow up with questions and, where we can, visit.
Two things worth saying plainly: a listing cannot be bought, and we can’t issue halal certification — we are a travel publication, not a certifying body. What we publish is our own assessment of what we verified.
Trip questions
Ask us anything the guides don’t already answer: whether a particular trail suits your family, where to pray on a day out at Morskie Oko, which thermal baths have women-only hours, how to get from Kraków airport with children and luggage.
Check the travel guides first — most of these are covered there in more detail than we can fit into a reply.
What we don’t do
We don’t take bookings, hold reservations or handle payments — where a page links to a tour or a hotel, you are booking with that operator and their terms apply, not ours. We can’t intervene in a booking dispute; the operator’s own support can.
We also don’t accept guest posts or paid links, and we don’t sell the email addresses of people who write to us.
Response times and privacy
Messages go to hello@zakopanehalal.com. We usually reply within two to three working days. In July and August, and over the winter holidays, it can take a week — those are the months when most people write and when we are most often out checking venues.
We use what you send only to answer you and, where relevant, to correct a page. We don’t add you to a mailing list. See the privacy policy for the full detail, and the disclosure for how affiliate links work on this site.
